Our Aims & Values

OUR AIMS

To provide high quality care to individuals/couples in their own homes, which enables them to live life as independently as possible, with dignity and quality of life. This includes care for older people and people with physical and other disabilities.

Care options include full time live-in care, part-time home care, cleaning/cooking, companionship and more. The care packages are always designed around the client’s own individual needs and tailored to them.

Our care will promote a client’s rights to privacy, independence, personal choices and dignity and help them work towards and to achieve their own aims/goals.

Our CORE VALUES

Quality of care

We work hard to make sure care is safe, confidentiality is respected and that we maintain integrity on all levels and provide a consistent and reliable service. We insist on quality. We are keen to obtain feedback, learn from our mistakes to make improvements and build on what we do well.

Improving lives

Our goal is constantly to improve the well being and health of those we serve. Professionalism is key to what we do and we seek to make people’s lives better through a range of means.

Dignity and Respect

Every person is respected and valued, including their commitments and aspirations in life. What they have to say, their needs, priorities, limits and needs are important. At the heart of what we do, we want everyone to understand that everyone counts and no one is excluded.

Compassion

We are kind and responsive to every individual’s needs and concerns, as well as distress and pain. We always looks for solutions, however small, to reduce or prevent suffering and provide comfort. We give our time and compassion to our customers at all times.

Working together for our service users

Our service users are our priority. We network with patients, carers, staff, families, communities, and professionals outside of our organization to make sure we provide the best care possible and promote positive outcomes for our service users.